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Customer Revolution in India
We in India very well know what Customer Satisfaction or actually Customer Dissatisfaction means. We have to bear all kinds of treatment from all big and small businesses, professionals, government officers, bureaucrats etc. each and everyday in almost all the aspects of the services we pay for and we deserve. Remember, that frustration .....
- when they just push us from desk to desk on those government offices and then they ask for bribes at every step
- when politicians forget their promises after elections
- when you have to wait endlessly in restaurant even to make an order, forget about get that order and when the order is in dirty dishes
- when doctors and nurses in hospitals don't treat us with even good behavior and timely attention .. forget about good medicine
- when these hospitals are so dirty, when they should be kept cleanest place on earth
- when school wants "donation" while accepting admission
- when school teachers give more marks to students who attend their tuitions
- when shopkeepers refuse to accept that they sold you bad product
- when cellular companies provide you crappy calling service and over that they make accounting and billing errors and charge you undue charges
But then you think "aisa hi chalta hai" (system works like this) or "mere akele se kya hoga" (nothing will happen from my efforts alone) or "kiske paas time hai" (who has the time) or "ye to choti si baat hai, kaam to ho gaya" (Its just a small thing, atleast I got the service) ... But then, just because of this it goes on and on like this and even gets worse.
Now, using the power of www.merishikayat.com, you can fight back and hurt their business, without moving a muscle. You can tell the world, in a way, it reaches everybody, is never forgotten and is not forgiven if they don't fix their service or attitude towards their consumers. Now, be it big telecom companies like reliance, airtel or restaurant chains like mcdonalds, nirulas, barista or small local shops like local grocery stores, automobile dealers they cannot ignore their customers i.e. you. They cannot forget that they flourish only because of you. They have to take your complaints and problems seriously. Remember that they won't have their jobs or business if you were not giving them business. Even government employees are paid with the taxes you pay.
Remember, now you are not alone. Every person who read your complaints would come to your side and with the power of unity We Will Win.
Hence I urge you to participate in this consumer revolution and put all your complaints in www.merishikayat.com. In addition, please give useful advice, comforting comments to others during their frustrating moment.
Complaints
Harrassment & Cheating By Doctors
Submitted by shilpa jain on Wed, 06/08/2008 - 2:34pm.
I had severe vomiting & then fever with shivering. I was fasting (Jain fast) that day & thought that this has resulted in extreme acidity. We went immediately to Bhavna Nursing Home (Shyam Kamal B, Vile-Parle East). We wanted to get treatment from Dr Saryu Shah (who is actually a gynaec). She came & saw me & then her husband (Dr Devendra SHah who is a Paedriatic)took over without informing us. Since both of them sit in the same premises we thought both of them are together looking at the case & he may be coming to check only.
Message to the World requesting for their support:
Please keep your medical fraternity & brotherhood aside for sometime & think of patients who have suffered st the hands of doctore & support my case. I will be glad to know of a medical forum where i can register my complaint officially against these two doctors. Doctors have started acting like Monopolists & the worst part about this monopoly is that here, someones health & life is at stake. I dont suggest that doctors should be philathropists, let them charge according to their expertise. But at least give good & right treatment. Isnt that what we come to you for, doctors??
COMPLAIN
Submitted by parth2312 on Wed, 06/08/2008 - 5:48am.
I WAS HOLDING ONE ICICI CREDIT CARD BEARING NO 4477460532055002. MY CREDIT LIMIT WAS 16000/- FOR MY GOOD PAYMENT AGAINST DUES THEY HAVE INCREASED LIMIT TO 20000/- . I HAVE THE IDEA THAT REACHING THE LIMIT CARD WILL AUTOMATICLLY LOCKED.BUT TO MY SURPRISE CARD WAS ACCESSED TILL 28000/- . WHEN I NOTICED THIS IMMEDIATELY I STOPPED USING THE CARD . DURING OCT-2006 I COMPLAINED THRU CUSTOMRER CARE ABOUT THS AND WANTED TO SIT ACCROSS THE TABLE TO SETTLE THE ISSUE . BUT THEIR REPLY WAS THAT THE CREDIT CARD DIVISION NOT IN KOLKATA SO IT IS NOT POSSIBLE.
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child labour minor female work at home forcefully
Submitted by orda071soul on Mon, 04/08/2008 - 12:59pm.
Dear Sir/Madam,
minor child female is working at house no237 sector 13 hisar haryana forcefully.
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cheating Airtel SMS Tariff on Festival Days
Submitted by syam on Mon, 04/08/2008 - 12:39am.
SMS Tariff for all subscribers in all plans changed as local
Rs.1/-, National Rs.1.5/-, International Rs.5/- for all important festval holidays without considering the existing plans already opted by the coustmers.
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I opted the Airtel mobile 79 plan it offers 30 days international SMS at Rs. 1/- , Now it is charged Rs.5/- in the festival days, ignoring my plan i have already opted. so i am lossing Rs.4/- in each SMS and the amout already paid for opting plan 79/-.
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Serve Bad Quality Food in Karan Lake Restaurant (Haryana Tourism)
Submitted by Ankush on Sun, 03/08/2008 - 4:41pm.
I have visited the Karna Lake after a long time.But to my distress, I found the quality of food being served in restaurant very bad despite high charges. A cup of tea being served for Rs. 17/- is none better than one served at rehriwallas for 1/2 rupees. I order one plate of Veg. pakora. I was served 8 pieces of Aloo and Gobhi Pakoras that too the Aloo was not properly chopped. On being asked the staff showed inability that they are finished with oniion and palak and unable to give anymore.
Faulty service by tata
Submitted by kanwaldeepsingh on Sat, 02/08/2008 - 11:22am.
Hi
I've given my fiat palio for servicing with tata motors and recitification of problem with gear shifting (intermittent) . First of they duped me for Rs. 7000 and said clusth has problem. But same problem re-appeared again . My car has been to Dhingra motors workshop in gurgaon for 3 times for 5 days and still they are not been able to find out the solution. There people are pretty incompetent as far as knowledge about cars is concerned despite being a car company.
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HOPLESS & POOR NETWORK OF AIRTEL
Submitted by sampat on Sat, 02/08/2008 - 8:40am.
I AM A CUSTOMER OF BHARTI AIRTEL FROM LAST 3 YEARS MY CELL NO. IS 9960800830 BILL PAYMENTS PAYING ON TIME, EVERY TIME. I AM FACING PROBLEM OF NETWORK AT WAGHOLI, (CHOKHIDHANI ROAD), PUNE AREA ABOVE AREA IS NOT LONG MORE THAN 5 KM FROM KALYANI NAGAR. AREA IS LOCATED ON PUNE-NAGAR HIGHWAY, ALL WAREHOUSES & INDUSTRIAL COMPANIES ARE THERE. NETWORK OF OTHER MOBILES LIKE VODAPHONE,IDEA,RELIANCE,TATA ARE VERY GOOD EXCEPT AIRTEL.
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Salaries not received from sigal financial services,patna
Submitted by dinkarpandey on Sat, 02/08/2008 - 7:26am.
dear madam / sir,
this is to inform you that sigal financial services (add.-j-5,5th floor,chandi vyapaar bhawan,exihibition road,patna)had emplyed me as a branch manager for jamshedpur in the month of march'08 . I alongwith my team joined in the same month & still working but the M.D. of the co. Mr. amarjeet singh has not paid the salaries of any of the employees inspite of the repetitive requests made by us.Sir, now as I am facing a hardship to maintain my family life , kindly advise me about what to do ? how to do ? i shall be thankful to you for your kind help.
FOR REFUND
Submitted by SANJAYRAI72 on Thu, 31/07/2008 - 8:22am.
I HAVE BOOK TWO TICKET OF JET AIRWAYS 19/2/2008 FROM DELHI TO VADODRA DUE TO SOME TECHINICAL REASON ON MY FLIGHT SPICE JET IS DELAY IMISS MY FLIGHT JET AIR WAYS I REACH TO COLLECT BOARDING PASS
THAT TIME STAFF OF JET AIR WAYS RUDELY BEHAVES WITH ME AND TOLD THAT ITS THE RESPONSIBILITY OF SPICE JET THEY ARRANGE THE FLIGHT IALSO TAKE INSURANCE POLICY O\ALSO NO.8BI62329AND IALSO LOSS OF 8100/- DUE TO THIS REASON SO PLEASE INVESTIGATE TO IN THIS MATTER AND HELP ME
THANKS
SANJAY RAI VADODARA
9227487617
MY email bbba_barc006@sify.com
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AIRTEL - BAD ATTITUDE OF AIRTEL CUSTOMER CARE
Submitted by chitrasagar on Thu, 31/07/2008 - 8:15am.
The staffs at the customer service counter of the baove stated
i was having prepaid number of airtel with 1yr validity. i went to this centre for Top up of Rs 200. Istaed of explaining me the details they had refilled my account with Rs.200.
when i saw the talktime i received it was just Rs.46. At that time the staff over there told that it was recharge anf for the topup you need to do of Rs.202. now i wonder how would i come to know that what is the tarriff for Recharge and topup. Recharge went unncessarily as i already had 1yr valididty plan card.
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